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Monday, May 2, 2016

Amazon sales troubles

Amazon was the brain child of Jeff Bezos technology entrepreneur. He has made billions.

Net worth aside, customers in America are beginning to see a pattern of bad sales, poor customer service. And a general feeling of being taken to the financial cleaners. All though you can give sellers feedback. There seems to be little resolution for bad products.

1. Computer logins not functioning

2. Cameras that won't take pictures

3. Piano keyboards malfunctioning


To give Amazon some credit. They have told people who wish to sell with them. You must state if a product is used or refurbished prior to any sales.

With millions of products, Amazon hasn't had much success cutting down the problems. If Amazon wants to be fresh. They must give customers a hot line to resolve issues. And make sure the people who work on it, can speak and understand the language of each the customer.

Otherwise, Amazon will never be able to compete with a similar new startup online business that offers real help.

Customer service  and professionalism are still key. Even in today's global economy. 

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